Front Desk Medical Receptionist — Patient Care & EPIC

Downriver Medical Associates; Wyandotte (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Life insurance

Retirement plan

Job summary

Downriver Medical Associates in Wyandotte, MI is seeking a dedicated front desk coordinator to join our busy internal medicine practice. This full-time role provides front-desk duties, patient communication, insurance verification, and co-pay collection to ensure smooth clinic operations.

The ideal candidate will have medical office experience (1 year preferred), strong computer skills, and EPIC familiarity.

Qualifications

• High school diploma or equivalent required.
• EPIC EHR experience is a plus.
• Previous medical office experience required (1 year).

Responsibilities

• Operate the front desk and provide prompt, professional communication between the practice and patients.
• Assist patients with inquiries, complaints, or problems; speak with patients and listen to understand needs and offer solutions.
• Register patients, verify insurance, and collect co-pays; redirect patients when needed.
• Assess needs based on chart notes and direct calls or questions to pertinent staff.

Skills

Customer service

Computer skills

Team player

Education

High school or equivalent (Required)

Tools

EPIC

Job description

Downriver Medical Associates in Wyandotte, MI is seeking a dedicated front desk coordinator to join our busy internal medicine practice. This full-time role provides front-desk duties, patient communication, insurance verification, and co-pay collection to ensure smooth clinic operations.

The ideal candidate will have medical office experience (1 year preferred), strong computer skills, and EPIC familiarity.