Front Desk Medical Receptionist

Executive-Health-Services,-PL; Wyandotte (MI); On-site; USD 28,000 - 36,000; Part time

Job summary

Executive-Health-Services,-PL in Wyandotte/Dearborn is seeking a Medical Receptionist to greet patients, manage appointments, verify insurance, and support HIPAA-compliant front desk operations.

Experience with EPIC preferred but training is provided; this in-office, part-time role offers a friendly team, basic benefits, and opportunities to develop administrative skills in a medical office.

Qualifications

• Experience with EMR/EHR systems.
• Strong knowledge of medical terminology and HIPAA regulations.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule patient appointments using EHR systems (Epic/Meditech/Athenahealth).
• Verify insurance coverage and benefits for accurate billing and coding.
• Handle phone inquiries, rescheduling, and cancellations.
• Maintain accurate medical records and HIPAA compliance.
• Assist with medical billing and collections when needed.
• Support front desk operations including data entry and multi-line phone usage.

Skills

EMR proficiency

Customer service

Multitasking

Bilingual

Tools

Epic

Meditech

Athenahealth

Eaglesoft

Dentrix

Job description

Front Desk reception with knowledge of EPIC is preferred but not a must, will train. Full time job able to multi- task and commute.

Qualifications

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a warm, professional, and efficient experience. Your responsibilities will include managing patient appointments, verifying insurance information, maintaining accurate medical records, and providing exceptional administrative support to the medical staff. The ideal candidate is energetic, highly organized, and possesses a strong understanding of medical office procedures and terminology. This position offers an opportunity to contribute to quality patient care while working in a fast-paced, supportive environment.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Schedule patient appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and coding with CPT, ICD-9, ICD-10 codes.
• Manage incoming calls with professional phone etiquette, directing inquiries appropriately and handling appointment rescheduling or cancellations.
• Maintain accurate medical records by reviewing documentation for completeness and compliance with HIPAA regulations.
• Process medical billing and collections using systems like eClinicalWorks or Dentrix, ensuring timely payments and follow-up on outstanding balances.
• Assist with insurance verification, prior authorizations, and patient intake procedures to streamline clinic operations.
• Support front desk operations including filing, faxing, data entry (including 10 key typing), and managing multi-line phone systems.
• Ensure confidentiality of health information in accordance with HIPAA standards while handling sensitive patient data.

Skills

• Extensive experience with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or similar platforms.
• Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures.
• Proficiency in Microsoft Office Suite (Word, Excel) for documentation review and administrative tasks.
• Familiarity with dental terminology and dental office management software like Eaglesoft or Dentrix is a plus for dental clinic settings.
• Excellent customer service skills combined with professional phone etiquette and effective communication abilities.
• Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining attention to detail.
• Bilingual capabilities are highly desirable to serve diverse patient populations effectively.
• Prior clinic or healthcare office experience is preferred to ensure smooth integration into our team’s workflow. Join us in delivering outstanding patient care through exceptional administrative support! This paid position offers a rewarding opportunity to develop your skills within a supportive healthcare environment dedicated to excellence in service delivery.

Job Type: Part-time

Work Location in office

Additional Information

the two main location are Wyandotee, or Dearborn.