Medical Receptionist

Downriver Medical Associates; Wyandotte (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Life insurance

Retirement plan

Job summary

Downriver Medical Associates in Wyandotte, MI is seeking a dedicated front desk coordinator to join our busy internal medicine practice. This full-time role provides front-desk duties, patient communication, insurance verification, and co-pay collection to ensure smooth clinic operations.

The ideal candidate will have medical office experience (1 year preferred), strong computer skills, and EPIC familiarity.

Qualifications

• High school diploma or equivalent required.
• EPIC EHR experience is a plus.
• Previous medical office experience required (1 year).

Responsibilities

• Operate the front desk and provide prompt, professional communication between the practice and patients.
• Assist patients with inquiries, complaints, or problems; speak with patients and listen to understand needs and offer solutions.
• Register patients, verify insurance, and collect co-pays; redirect patients when needed.
• Assess needs based on chart notes and direct calls or questions to pertinent staff.

Skills

Customer service

Computer skills

Team player

Education

High school or equivalent (Required)

Tools

EPIC

Job description

Benefits

• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance

Downriver Medical Associates is a busy internal medicine practice with multiple practitioners looking for our newest team member! We are seeking a highly motivated individual to work the front desk.

Position is full time, Monday through Friday (no weekends)

Responsible for operating the front desk and providing prompt and responsive communication between the practice and the patients, in a professional and courteous manner. Assist patients with inquiries, complaints, or problems. Speak with patients, listen to them to gain a better understanding of their needs, and offer possible solutions. Registers patients, verifies insurance, collect co-payments. Redirect patients when needed. Assess needs based on previous chart notes and direct calls or questions to pertinent staff.

Experience

• Proficient in computer skills: (Required)
• Medical office experience: 1 year (Required)
• Medical assistant: 1 year (Preferred)
• EPIC experience (preferred)

Previous medical office experience required. EPIC EHR experience is a plus. Prefer a medical assistant certification/experience, but not required. The ideal candidate is patient-oriented and a team player with a positive attitude. Benefits offered after 90 day probationary period.

Job Type: Full-time

Expected hours: No less than 40.00 per week

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Education

• High school or equivalent (Required)