Front Desk Medical Office Assistant – Patient Scheduling

313 Erickson Health Medical Group of New Jersey, P.C.; Pequannock Township (NJ); Sur place; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health benefits

PTO & volunteering time

401k with company match

Onsite medical centers

Education assistance

Growth opportunities

Résumé du poste

Erickson Senior Living is seeking a Medical Office Assistant to greet patients, collect information, and provide essential front-desk support. You will schedule appointments, verify insurances, and ensure accurate patient records while delivering exceptional service to residents and families.

The role requires at least 1 year in a front medical office, strong communication, and basic computer skills. Compensation is $23.00 per hour, with benefits and growth opportunities offered by the community.

Qualifications

• Minimum of 1 year of front medical office experience required.
• Ability to use a multi-line electronic telephone system.
• Basic computer skills.
• Excellent communication skills.
• Filing/charting and documenting accurate patient records.

Responsabilités

• Receive and schedule patients at the front desk as well as answering the phone taking accurate messages.
• Answer multi-line phone while documenting concise messages from internal/external customers
• Manage the uploading of new patient information into the portal.
• Request patient medical records from outside providers and follow-up as necessary to ensure receipt
• Accurate scanning and placement of documents into patient charts and labeled correctly to include attaching reports to referral/order in order to close the referral loop
• Verify insurances prior to appointment (to include manual verification, if needed); add/update insurance information into the system.
• Make daily reminder calls to patients for upcoming appointments.
• Assist with completion of visit prep forms to ensure efficient provider visit
• Partners with other departments/specialists to assist in the coordination of care when needed
• Work on spreadsheets and tasks as directed by practice administrator.
• Provide exceptional customer service to residents, families, and vendors

Connaissances

Front desk experience

Phone handling

Basic computer skills

Communication skills

Patient records filing

Description du poste

Erickson Senior Living is seeking a Medical Office Assistant to greet patients, collect information, and provide essential front-desk support. You will schedule appointments, verify insurances, and ensure accurate patient records while delivering exceptional service to residents and families.

The role requires at least 1 year in a front medical office, strong communication, and basic computer skills. Compensation is $23.00 per hour, with benefits and growth opportunities offered by the community.