Patient Services Coordinator – Medical Office Front Desk

Erickson Senior Living; Pequannock Township (NJ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401k with match

PTO

Wellness and health packages

Onsite medical centers

Education assistance

Growth opportunities

Job summary

Cedar Crest Village by Erickson Senior Living is hiring for a Front Desk/Medical Office Support role. You will receive and schedule patients at the front desk, answer calls and document messages, and upload new patient information into the portal.

You will verify insurance and help prepare visits, ensuring accurate patient records and smooth referral workflows. We offer comprehensive benefits including medical, dental, vision, 401k with match, PTO, wellness programs, and education support.

Qualifications

• Minimum of 1 year of front medical office experience required.
• Ability to use multi-line electronic telephone system.
• Basic computer skills.
• Excellent communication skills.
• Filing/charting and documenting accurate patient records.

Responsibilities

• Receive and schedule patients at the front desk and answer the phone with accurate messages.
• Answer multi-line phone and document concise messages from internal/external customers.
• Manage uploading of new patient information into the portal.
• Request patient medical records from outside providers and follow up as needed.
• Accurately scan and file documents into patient charts and attach reports to referrals.
• Verify insurances prior to appointments and update insurance information in the system.
• Make daily reminder calls to patients for upcoming appointments.
• Assist with Visit Prep forms for efficient provider visits.
• Coordinate care with other departments and specialists as needed.
• Handle spreadsheets and tasks as directed by Practice Administrator.
• Provide exceptional customer service to residents, families, and vendors.

Skills

Front office experience

Multi-line phone system

Basic computer skills

Excellent communication skills

Filing and charting

Job description

Cedar Crest Village by Erickson Senior Living is hiring for a Front Desk/Medical Office Support role. You will receive and schedule patients at the front desk, answer calls and document messages, and upload new patient information into the portal.

You will verify insurance and help prepare visits, ensuring accurate patient records and smooth referral workflows. We offer comprehensive benefits including medical, dental, vision, 401k with match, PTO, wellness programs, and education support.