Patient Care Front Desk Specialist

Erickson Senior Living; Parkville (MD); In loco; USD 27.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental and vision

401k with match

Paid time off

Volunteer hours

Education assistance

Online courses access

Growth opportunities

Descrizione del lavoro

Oak Crest Village by Erickson Senior Living in Parkville, MD is seeking a Medical Office Assistant to greet patients, collect initial data, and provide essential administrative support to ensure high-quality care.

You will manage front desk check-in, answer multi-line calls, upload patient information, verify insurance, schedule reminders, and coordinate with care teams. Minimum one year in a medical office is required, with strong communication and computer skills.

Competenze

• Minimum of 1 year of front medical office experience required.
• Ability to use a multi-line electronic telephone system.
• Filing and documenting accurate patient records.

Mansioni

• Receive and schedule patients at the front desk and answer the phone with accurate messages.
• Manage uploading of new patient information into the portal.
• Request patient records from outside providers and follow up as needed.
• Scan and file documents into patient charts and attach reports to referrals/orders.
• Verify insurance prior to appointments and update records.
• Make daily reminder calls to patients for upcoming visits.
• Assist with Visit Prep forms for efficient provider visits.
• Coordinate care with other departments and specialists.
• Work on spreadsheets and tasks as directed by Practice Administrator.
• Provide exceptional customer service to residents, families, and vendors.

Conoscenze

Front medical office experience

Multi-line phone system

Basic computer skills

Excellent communication

Filing and charting

Insurance verification

Descrizione del lavoro

Oak Crest Village by Erickson Senior Living in Parkville, MD is seeking a Medical Office Assistant to greet patients, collect initial data, and provide essential administrative support to ensure high-quality care.

You will manage front desk check-in, answer multi-line calls, upload patient information, verify insurance, schedule reminders, and coordinate with care teams. Minimum one year in a medical office is required, with strong communication and computer skills.