Front Desk Medical Office Administrative Coordinator

Advantia Health, LLC; Mount Vernon (IL); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA option

401k with company match

Job summary

Heartland Women’s Healthcare in Mount Vernon, IL is seeking an Administrative Coordinator to join our friendly medical office, with occasional float to the Centralia location. You will greet patients, verify insurance, collect co-pays, process paperwork and help schedule appointments.

As front-desk support, you will maintain patient records, protect confidentiality, and keep the reception area organized. The ideal candidate has 1+ year of administrative experience and strong organizational

Qualifications

• High school diploma or equivalent.
• Certificate program in medical field preferred.
• 1+ years of experience as administrative assistant or in a relevant role.
• Familiar with medical terminology, anatomy, physiology and disease concepts.
• Excellent organizational and time-management skills.
• Punctuality and excellent attendance required.

Responsibilities

• Greet patients and visitors at arrival in a prompt, courteous and helpful manner.
• Schedule appointments in person or by telephone to optimize provider time and room utilization.
• Keep patients on schedule by notifying providers of arrivals and any delays.
• Provide comfort by answering questions and maintaining the reception area.
• Maintain patient records and confidentiality; protect sensitive information.
• Obtain revenue by recording and updating financial information and patient charges.
• Maintain office inventory and equipment; anticipate supplies and place orders.
• Assist patients in distress and respond to emergencies.
• Contribute to team results and follow policies and procedures.

Skills

Administrative support

Front desk

Customer service

Time management

Organization

Punctuality

Education

High school diploma or equivalent

Certificate program in medical field (preferred)

Job description

Heartland Women’s Healthcare in Mount Vernon, IL is seeking an Administrative Coordinator to join our friendly medical office, with occasional float to the Centralia location. You will greet patients, verify insurance, collect co-pays, process paperwork and help schedule appointments.

As front-desk support, you will maintain patient records, protect confidentiality, and keep the reception area organized. The ideal candidate has 1+ year of administrative experience and strong organizational