Patient-Focused Medical Front Desk & Admin Support

Integrated Health of Southern Illinois; Harrisburg (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

Integrated Health of Southern Illinois is hiring a Medical Receptionist / Administrative Support to manage front desk operations, greet patients, assist with check-in/check-out, and maintain an organized, professional environment.

The role requires flexibility, teamwork, and a commitment to patient experience, with cross-training in other administrative areas to support clinic operations and continuity of care.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of medical receptionist or healthcare administrative experience preferred.
• Customer service experience in a healthcare setting preferred.
• Proficiency in Microsoft Word and Excel; experience with EMR/EHR preferred.

Responsibilities

• Greet and assist patients and visitors professionally and warmly at the front desk.
• Verify and update patient demographic information at each visit.
• Collect co-payments or balances owed and schedule follow-up appointments as needed.
• Obtain patient authorization for medical record releases in accordance with HIPAA.
• Maintain cleanliness and organization of the waiting area and front desk.
• Support CSR and administrative tasks during non-front-desk hours and assist with patient communications.

Skills

Customer service

Teamwork

Organization

Communication

Education

High School diploma

Tools

Microsoft Word

Excel

EMR/EHR

Job description

Integrated Health of Southern Illinois is hiring a Medical Receptionist / Administrative Support to manage front desk operations, greet patients, assist with check-in/check-out, and maintain an organized, professional environment.

The role requires flexibility, teamwork, and a commitment to patient experience, with cross-training in other administrative areas to support clinic operations and continuity of care.