Front Desk & Marketing Coordinator I

Smile Doctors; Chevy Chase (MD); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Smile Doctors in Chevy Chase, MD is hiring a Front Desk/Marketing Coordinator I to join our growing orthodontic team. You will greet patients, handle administrative tasks, and support marketing initiatives to help the practice shine.

The role requires strong communication, a high school diploma, and at least one year of administrative experience. Bilingual applicants are a plus, and we offer comprehensive benefits and competitive pay.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers; notify team members.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Check-in and collect general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Skills

Verbal communication

Written communication

Education

High School Diploma

Job description

Smile Doctors in Chevy Chase, MD is hiring a Front Desk/Marketing Coordinator I to join our growing orthodontic team. You will greet patients, handle administrative tasks, and support marketing initiatives to help the practice shine.

The role requires strong communication, a high school diploma, and at least one year of administrative experience. Bilingual applicants are a plus, and we offer comprehensive benefits and competitive pay.