Front Desk Coordinator I

Smile Doctors

Greensboro (NC)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Medical, dental, vision and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off

Discounts on braces and clear aligners

Job summary

A healthcare organization is seeking an entry-level Front Desk Coordinator I to manage administrative tasks and greet patients in Greensboro, NC. The role requires effective communication and administrative skills, with a high school diploma necessary. Benefits include competitive salary, medical and dental insurance, and paid time off. This position offers a chance to be part of a caring and inclusive team.

Qualifications

One (1) year of administrative experience preferred.
Bilingual a plus, but not required.
Dental terminology is highly recommended.
Prior orthodontic experience recommended but not required.

Responsibilities

Greets and receives customers.
Answers, screens, and routes incoming calls.
Checks-in and collects general information from patients.
Verifies insurance information.
Notifies clinicians of patient arrival.
Makes appointments for returning patients.
Coordinates payment arrangements.
Updates charts and patient information.

Skills

Effective verbal communication

Listening skills

Education

High School Diploma or equivalent

Job description

Overview

Join to apply for the Front Desk Coordinator I role at Smile Doctors.

The vision of Smile Doctors is a people-first culture that creates an environment of passionate, caring team members dedicated to providing fun and encouraging relationships with each other and our patients. We focus on the importance of the individual and recognize that each person on our team has something great to offer. We nurture talents and strengths to help team members grow in their careers, within our organization and beyond.

We’re seeking a Front Desk Coordinator I to join our growing team.

How You’ll Make Us Better

Greets and receives customers, determines the nature of visit, and notifies appropriate team member(s). Performs various administrative duties.

Responsibilities

Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone

Special Skills

Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing

Prerequisites For Success

High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
Dental terminology is highly recommended
Prior orthodontic experience recommended but not required

The Perks

Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members

About Smile Doctors / McMillian Orthodontics

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Job Details