Front Office Manager: Lead Guest Experience & Ops

Embassy Suites Orlando Sunset Walk; Kissimmee (FL); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical Coverage

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Résumé du poste

Embassy Suites Orlando Sunset Walk in Kissimmee, FL is seeking a Front Office Manager to lead our front desk team and ensure exceptional guest service in a fast-paced, hotel environment. You will oversee recruitment, training, coaching, and performance evaluations while coordinating with other departments to deliver a seamless guest experience.

Strong leadership and superb communication are essential. Join Davidson Hospitality Group's award-winning team and enjoy comprehensive benefits, career

Qualifications

• 2+ years of experience in hotel front desk management/supervisory operations or related field.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Read, write and speak English fluently.
• Proficient in hotel management software and Microsoft Office.
• Detail-oriented and able to multi-task effectively.
• Customer service oriented and committed to providing exceptional guest experiences.
• Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office.
• Prior cash handling experience necessary.
• Ability to work flexible hours, including weekends and holidays as needed.

Connaissances

Front desk management

Leadership

Communication

Interpersonal skills

Cash handling

Outils

Opera PMS

Micros

Microsoft Office

Description du poste

Embassy Suites Orlando Sunset Walk in Kissimmee, FL is seeking a Front Office Manager to lead our front desk team and ensure exceptional guest service in a fast-paced, hotel environment. You will oversee recruitment, training, coaching, and performance evaluations while coordinating with other departments to deliver a seamless guest experience.

Strong leadership and superb communication are essential. Join Davidson Hospitality Group's award-winning team and enjoy comprehensive benefits, career