Front Desk Manager

boardwalk beach resort; Myrtle Beach (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health

Dental

Vision

401K

Paid time off

Job summary

Boardwalk Beach Resort in Myrtle Beach is seeking an Evening/Day Manager to lead guest service operations and act as Manager on duty during evening hours. The role requires a high school diploma and supervisory experience, with opportunities for advancement and year-round employment at an oceanfront setting.

You will coordinate with hotel departments, ensure guest satisfaction, and uphold cleanliness and safety standards while maintaining a positive, professional image for the property.

Qualifications

• High school diploma or equivalent required
• 2+ years in a supervisory or management position
• Proficiency in computers (word, spreadsheets, databases)
• Strong communication skills, both written and verbal
• Must possess decision-making skills
• Accounting is a plus
• Must have reliable transportation
• Projects a favorable image of the property to the public
• Responsible, reliable, and honest
• Teamwork and collaboration

Responsibilities

• Acts as Manager on duty, and supports Guest Service Manager during evening hours
• Promptly resolves guest complaints or issues
• Coordinate activities with other hotel departments to facilitate communication and guest satisfaction
• Anticipate guest needs and adjust direction quickly
• Deliver and uphold the highest standards of cleanliness, sanitation, safety and conduct
• Ensure proper communication within the department
• Other duties as assigned

Skills

Strong communication

Teamwork & collaboration

Decision making

Guest service orientation

Reliability & honesty

Education

High school diploma or equivalent

Tools

Word

Spreadsheets

Databases

Job description

Boardwalk Beach Resort is currently accepting applications for an Evening/Day Manager. To become a part of our team you should enjoy providing excellent customer service while working in a friendly environment. Two-years of supervisory experience, in related field is preferred but not required. This position also offers year-round employment with benefits and advancement opportunities all at an ocean front resort! This is an evening/day shift position.

Job Description

• Acts as Manager on duty, and supports Guest Service Manager during evening hours
• Promptly resolves any guest complaints or issues
• Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfactory
• Anticipate guest needs, change direction quickly
• Guestmate is a plus
• Deliver and uphold the highest standards of cleanliness, sanitation, safety and conduct
• Ensure proper communication within the department
• Other job duties as assigned

Qualifications

• High school diploma or equivalent required
• 2 years+ in supervisory or management position
• Proficiency in computers (i.e., word, spreadsheets, databases)
• Strong communication skills, both written and verbal
• Must possess decision‑making skills
• Accounting is a plus
• Must have reliable transportation
• Projects a favorable image of the property to the public at all times
• Responsible, reliable, and honest
• Teamwork and collaboration

Requirements

• Must have a valid Driver's License

Benefits

• Health
• Dental
• Vision
• 401K
• Paid time off

Schedule

• Monday - Friday
• Weekends
• Holidays