Manager

boardwalk beach resort; Myrtle Beach (SC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health

Dental

Vision

401K

Paid time off

Job summary

Boardwalk Beach Resort in Myrtle Beach, SC is seeking an Owners Services Manager / Reservations to deliver exceptional guest and homeowner experiences. This role requires at least 2 years in supervision and a customer‑centric mindset, with strong computer and communication skills.

State‑of‑the‑art amenities and opportunities for advancement await in a busy oceanfront setting. Responsibilities include acting as manager on duty, resolving complaints, coordinating with hotel departments, and

Qualifications

• High school diploma or equivalent.
• 2+ years in supervisory or management position.
• Proficiency with computers (Word, spreadsheets, QuickBooks, Excel, databases).
• Strong written and verbal communication skills.
• Must possess decision‑making skills.
• Accounting is a plus.
• Must have reliable transportation.
• Projects a favorable image of the property to the public.
• Teamwork and collaboration.
• Sales / Marketing

Responsibilities

• Acts as Manager on duty, and supports Guest Services / Homeowners.
• Promptly resolves any guest complaints or issues.
• Coordinate activities with other hotel departments to facilitate increased levels of communication and guest satisfactory.
• Anticipate guest / homeowners needs, change direction quickly.
• Deliver and uphold the highest standards of cleanliness, sanitation, safety and conduct.
• Ensure proper communication within the department / homeowners.
• Other job duties as assigned

Skills

Strong communication

Decision making

Teamwork & collaboration

Sales / Marketing

Education

High school diploma or equivalent

Tools

Word

Spreadsheets

QuickBooks

Excel

Databases

Job description

Boardwalk Beach Resort is currently accepting applications for an Owners services Manager / reservations. To become a part of our team you should enjoy providing excellent customer service while working in a friendly environment with homeowners and resort guests. Home owners experience is required. Two-years of supervisory experience, in related field is preferred but not required. This position also offers year-round employment with benefits and advancement opportunities all at an ocean front resort!

Job Description:

• Acts as Manager on duty, and supports Guest Services / Homeowners
• Promptly resolves any guest complaints or issues
• Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfactory
• Anticipate guest / homeowners needs, change direction quickly
• Deliver and uphold the highest standards of cleanliness, sanitation, safety and conduct
• Ensure proper communication within the department / homeowners
• Other job duties as assigned

Qualifications:

• High school diploma or equivalent required
• 2 years+ in supervisory or management position
• Proficiency in computers (i.e., word, spreadsheets, quick books, excel, databases)
• Strong communication skills, both written and verbal
• Must possess decision‑making skills
• Accounting is a plus
• Must have reliable transportation
• Projects a favorable image of the property to the public at all times
• Responsible, reliable, and honest
• Teamwork and collaboration
• Homeowners
• Sales / Marketing

Requirements:

• Must have a valid Driver's License

Benefits:

• Health
• Dental
• Vision
• 401K
• Paid time off

Schedule:
Monday - Friday
Weekends
Holidays