Guest Experience Manager – Day & Evening at Oceanfront Resort

The Boardwalk Beach Resort; Myrtle Beach (SC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health

Dental

Vision

401K

Paid time off

Job summary

Boardwalk Beach Resort in Myrtle Beach, SC is seeking an Evening/Day Manager to join our guest-focused team. This role blends supervision with frontline guest service and requires calmly resolving issues to ensure satisfaction. Two years of supervisory experience are preferred but not required.

Proficiency with Word/Excel and strong written and spoken communication are important; accounting is a plus. This is an evening/day shift with year-round employment, benefits, and advancement

Qualifications

• Two+ years in supervisory or management position.
• Proficiency in computers (Word, spreadsheets, databases).
• Strong written and verbal communication skills.
• Must possess decision-making skills.
• Accounting is a plus.
• Must have reliable transportation.
• Projects a favorable image of the property to the public at all times.
• Teamwork and collaboration.

Responsibilities

• Acts as Manager on duty, and supports Guest Service Manager during evening hours.
• Promptly resolves any guest complaints or issues.
• Coordinate activities with other hotel departments to facilitate communication and guest satisfaction.
• Anticipate guest needs, change direction quickly.
• Deliver and uphold high standards of cleanliness, sanitation, safety and conduct.
• Ensure proper communication within the department.
• Other duties as assigned.

Skills

Supervisory experience

Communication skills

Decision making

Teamwork

Reliable

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Databases

Job description

Boardwalk Beach Resort in Myrtle Beach, SC is seeking an Evening/Day Manager to join our guest-focused team. This role blends supervision with frontline guest service and requires calmly resolving issues to ensure satisfaction. Two years of supervisory experience are preferred but not required.

Proficiency with Word/Excel and strong written and spoken communication are important; accounting is a plus. This is an evening/day shift with year-round employment, benefits, and advancement