Front Desk / Manager

Ridge Road Family Dentistry

Cleveland (OH)

On-site

USD 41,000 - 52,000

Full time

4 days ago

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Benefits offered by this job

10 paid personal days annually

401(k) retirement savings plan

Performance-based bonus opportunities

Job summary

Ridge Road Family Dentistry is seeking an Experienced Front Desk Manager to lead our busy Cleveland practice. You will oversee front desk operations, schedule coordination, and patient communications while ensuring a smooth daily workflow.

The ideal candidate has 4+ years in a private dental practice, fluent in treatment planning and patient presentation, and strong insurance billing knowledge. The role offers full-time hours and growth opportunities in a patient-centered setting.

Qualifications

Minimum of 4 years of long-term experience in a dental office setting.
Previous experience in a private dental practice is required.
Active knowledge of treatment planning and patient case presentation.
Experience managing front office operations or serving as a Dental Office Manager is preferred.
Proficiency with Eaglesoft dental practice management software.
Strong understanding of dental insurance verification, claims processing, and billing.

Responsibilities

Manage patient check-ins/outs, treatment plans, and scheduling.
Handle insurance claims, billing, and collections with precision.
Coordinate patient treatment plans and maintain accurate records using EagleSoft.
Lead front office operations and ensure a seamless patient and staff experience.
Provide patient coordination, answering questions, and offering support with a warm, professional demeanor.

Skills

Dentrix

Open Dental

Other Dental Software

Eaglesoft

Insurance billing

Tools

Eaglesoft

Job description

Experienced Front Desk / Manager - Lead Our Dental Office!

Competitive Pay/Salary: Full-time position with flexible hours

Comprehensive Benefits: 401k, paid vacation

Work Schedule: Mon, Tues, Thurs 8:30 AM - 6 PM, Wed 10 AM - 5 PM, every other Sat 8 AM - 2 PM, Friday off

Pay

$30 - $38 per hour

Hourly pay: $30 - $38 (can exceed for QUALIFIED candidates)

Shift & Schedule

Day shift

Monday to Thursday

Requirements

Software Experience: Dentrix, Open Dental, Other Dental Software
Minimum of 4 years of long-term experience in a dental office setting.
Previous experience in a private dental practice is required.
Active knowledge of treatment planning and patient case presentation.
Experience managing front office operations or serving as a Dental Office Manager is preferred.
Proficiency with Eaglesoft dental practice management software.
Strong understanding of dental insurance verification, claims processing, and billing.
Experience coordinating treatment plans and financial arrangements with patients.
Excellent communication, organizational, and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.

Preferences

Software Experience: Eaglesoft
Experience working in an implant-focused dental practice is highly preferred.
Familiarity with both dental and medical insurance coordination and billing.
Proven ability to support daily office operations while providing exceptional patient care and administrative support.

Job Description

Our busy dental office is looking for an experienced Front Desk Manager to join our team. The ideal candidate will be highly organized, customer service-oriented, and skilled in managing the day-to-day operations of a dental office.

Responsibilities Include

Manage patient check-ins and check-outs, treatment plans, and scheduling.
Handle insurance claims, billing, and collections with precision and efficiency.
Coordinate patient treatment plans and maintain accurate patient records using EagleSoft.
Lead front office operations and ensure a seamless experience for both patients and staff.
Provide patient coordination, answering questions, and offering support with a warm, professional demeanor.

Why You'll Love This Role

Competitive Pay/Salary: Full-time position with a comprehensive benefits package, including 401k and paid vacation.

Flexible Schedule: Enjoy Fridays off, and work every other Saturday, allowing for work-life balance.

Growth Opportunities: Join a supportive team with the opportunity to lead and grow within our dental practice.

Professional Development: Gain valuable experience in patient care, insurance billing, and office management.

Benefits