Office Manager

SAMANTHA LEDUC DMD PLLC; Bridgton (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

PTO

401K profit sharing

Job summary

Samantha Leduc DMD PLLC seeks a Dental Office Manager / Front Desk Coordinator to run the front office and enhance the patient experience. The role demands organization, reliability, and a friendly demeanor in a busy dental setting.

Responsibilities include scheduling, insurance coordination, collections, and coordinating referrals. Prior dental front desk experience is preferred, with competitive pay based on experience and benefits offered.

Qualifications

• Must understand dental terminology and insurance processes.

Responsibilities

• Greet and welcome patients in a warm, professional manner.

Skills

Dental terminology

Insurance procedures

Verbal communication

Written communication

multitasking

Tools

Dental practice management software

Job description

Dental Office Manager / Front Desk Coordinator

Join Our Dental Team!

We are looking for a friendly, organized, and motivated Dental Office Manager / Front Desk Coordinator to join our growing dental practice. We are seeking someone who takes pride in creating an exceptional patient experience while keeping the front office running smoothly and efficiently.

The ideal candidate is a confident, dependable team player with excellent communication skills, strong attention to detail, and a positive attitude. Previous dental office experience is preferred.

Responsibilities

• Greet and welcome patients in a warm, professional manner
• Manage daily front desk operations and office flow
• Schedule and confirm patient appointments
• Answer phones, respond to patient inquiries, and manage communications
• Verify insurance benefits and assist with insurance claims
• Present treatment plans and discuss financial arrangements with patients
• Process payments, maintain patient accounts, and follow up on outstanding balances
• Coordinate referrals and communicate with specialists and dental laboratories as needed
• Maintain accurate and confidential patient records
• Manage recalls and patient reactivation
• Assist with collections and accounts receivable
• Help coordinate and support the dental team
• Oversee office organization, supplies, and day-to-day administrative needs
• Help maintain a positive, welcoming, and professional office environment

Qualifications

• Previous dental front desk or dental office management experience preferred
• Strong knowledge of dental terminology and insurance procedures
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• Comfortable discussing treatment and financial arrangements with patients
• Professional, personable, and compassionate
• Able to multitask and prioritize in a busy environment
• Reliable, responsible, and able to work independently
• Strong computer and organizational skills
• Experience with dental practice management software is a plus

What We’re Looking For

We want someone who will take ownership of the front office, genuinely care about our patients, and become an important part of our team. The right person is someone who can balance professionalism with warmth, handle challenges calmly, and help create an office environment where both patients and team members feel valued.

Experience in dental office management is a strong plus, but the right attitude, work ethic, and commitment to patient care are equally important.

Position Details

Position: Dental Office Manager / Front Desk Coordinator
Schedule: Full-Time
Experience: Dental experience preferred
Compensation: Competitive salary based on experience
Benefits:Health Insurance, PTO, 401K profit sharing