Dental Receptionist

Comfort Dental Lancaster; Lancaster (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunities for advancement

Paid time off

Team bonding staff events

Job summary

Comfort Dental Lancaster in Lancaster, OH is seeking a front desk receptionist to provide welcoming patient check-in, scheduling, and billing support in person.

You will join a patient-focused practice that values reliability and teamwork, with duties including phone handling, forms, insurance verification, and data entry.

This full-time role offers competitive pay based on experience, paid time off, health benefits, and opportunities for advancement in a supportive environment.

Qualifications

• Previous experience in a dental or medical office is preferred but not required.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational abilities.
• Ability to multitask in a fast-paced environment.
• Reliable, dependable, and professional with a team mindset.

Responsibilities

• Greet and check in patients with a warm, friendly attitude.
• Manage phone calls, schedule appointments, and confirm visits.
• Verify insurance eligibility and benefits.
• Collect payments and maintain accurate financial records.
• Assist with patient forms, records, and data entry.
• Coordinate with the dental team to ensure smooth daily operations.
• Maintain a clean and organized front desk area.

Skills

Communication

Customer service

Detail oriented

Multitasking

Team player

Tools

Dentrix

Eaglesoft

Open Dental

Job description

About Us:

We are a patient-focused, high-quality general dental practice dedicated to providing exceptional care in a friendly and professional environment. Our team values reliability, professionalism, and excellent customer service. We are looking for a front desk receptionist who is organized, detail-oriented, and committed to creating a welcoming experience for our patients.

Job Responsibilities:

• Greet and check in patients with a warm, friendly attitude
• Manage phone calls, schedule appointments, and confirm patient visits
• Verify insurance eligibility and benefits
• Collect payments and maintain accurate financial records
• Assist with patient forms, records, and data entry
• Coordinate with the dental team to ensure smooth daily operations
• Maintain a clean and organized front desk area
• Handle other administrative duties as assigned

What We’re Looking For:

• Previous experience in a dental or medical office preferred but not required

*Candidates with dental insurance experience are highly encouraged to apply

• Strong communication and customer service skills
• Detail-oriented with excellent organizational abilities
• Ability to multitask in a fast-paced environment
• Proficiency with dental software (Dentrix, Eaglesoft, or Open Dental preferred)
• Dependability and professionalism
• Positive attitude and team-oriented mindset

What We Offer:

• Competitive pay based on experience
• Paid time off and benefits package
• Supportive and professional work environment
• Growth opportunities within the practice
• Team bonding staff events

Summary of Schedule:

• 10 hr shifts
• At least one week day off
• Up to 2 mandatory Saturdays a month 7:30am-1:30pm

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• Opportunities for advancement
• Paid time off

Schedule:

• 10 hour shift

Ability to Commute:

• Lancaster, OH 43130 (Required)

Ability to Relocate:

• Lancaster, OH 43130: Relocate before starting work (Required)

Work Location: In person