Dental office Manager

Hoffman Smiles; Hoffman Estates (IL); On-site; USD 38,572 - 45,460; Full time

Benefits offered by this job

401(k)

Performance bonuses

Competitive salary

Employee discounts

Paid time off

Holiday Pay

Job summary

Hoffman Smiles in Hoffman Estates is looking for a full-time Dental Front Office Assistant. The role requires managing patient records, scheduling, and filing insurance claims while providing exceptional patient care.

The ideal candidate will have prior dental office experience, excellent communication skills, and strong computer proficiency, particularly with dental software. A passion for teamwork and a proactive attitude are essential for success in this fast-paced environment.

Compensation ranges from $28 to $33 per hour with benefits and a family-oriented practice culture.

Qualifications

• Prior dental office experience is a must.
• Strong computer skills and familiarity with dental software.
• Excellent communication and interpersonal skills required.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Manage patient records and schedules efficiently.
• File insurance claims and verify benefits.

Skills

General Practice

Scheduling

Claims/Appeals

Insurance

Treatment Planning

Prior dental office experience

Strong computer skills

Excellent communication skills

Passion for patient care

Proactive mindset

Tools

OpenDental software

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Dental Work
• Holiday Pay
• Bonuses

About us

Hoffman Smiles is a family-oriented dental practice. Our practice is modern, fast-paced, and rooted in great technology. If you have a work hard, play hard mentality and want to spend your days with an energetic team, we'd love to hear from you. We are a growing company looking to hire driven staff members that want to grow with us.

Job description

Duties for our Dental Front Office Assistant / Dental Receptionist include: The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients. The role includes:

• Greet patients and visitors in a friendly and professional manner
• Checking in and checking out patients
• Schedule appointments and confirm upcoming appointments
• Answer calls, respond to patient inquiries, and provide information as needed, in a timely and friendly manner
• Manage patient records, update information, and file paperwork
• Collect payments for services rendered
• Filing insurance claims
• Recare calls when needed
• Be a team player
• Maintain excellent organization and attention to detail
• Be a self-starter who takes initiative and stays ahead of the game
• Uphold high standards of professionalism, ethics, and reliability
• Be able to work proficiently through the insurance portals and verify insurance benefits, eligibility, do insurance breakdowns, etc.
• Manage the doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
• Work with the clinical team to effectively manage daily patient flow, provide communication and information to the appropriate individuals.
• Handle all treatment paperwork including consent forms, policy forms and exit paperwork.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
• Comply with all duties assigned by owner or dentist.

Skills

• General Practice
• Scheduling
• Claims/Appeals
• Insurance
• Treatment Planning
• Prior dental office experience is required
• Strong computer skills and comfort with dental software (OpenDental experience is a plus!)
• Excellent communication and interpersonal skills
• Passion for patient care and teamwork
• Positive attitude and a proactive mindset

Compensation

$28-33/hour

Our Core Values

• Rise Up to Meet the Moment
• Help First
• Ego is Not Your Friend
• Show Up
• Work to the fullest.

Hours

Monday-Wednesday: 7:30AM - 5:00PM, Thursday 8:30 AM - 6:00 PM Saturday: 7:30AM - 2:00 PM (Two Saturdays a month) Office Timings are subject to change as per patient's requirements.

Employment Type

Full-time

Ready to Join Our Team? We're excited to meet our next teammate! If you meet the requirements and this sounds like the kind of environment you'd thrive in, please send us your resume with your current and previous work experience.