Dental Front Desk Manager — Flexible Hours & Growth

Ridge Road Family Dentistry; Cleveland (OH); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

10 paid personal days annually

401(k) retirement savings plan

Performance-based bonus opportunities

Job summary

Ridge Road Family Dentistry is seeking an Experienced Front Desk Manager to lead our busy Cleveland practice. You will oversee front desk operations, schedule coordination, and patient communications while ensuring a smooth daily workflow.

The ideal candidate has 4+ years in a private dental practice, fluent in treatment planning and patient presentation, and strong insurance billing knowledge. The role offers full-time hours and growth opportunities in a patient-centered setting.

Qualifications

• Minimum of 4 years of long-term experience in a dental office setting.
• Previous experience in a private dental practice is required.
• Active knowledge of treatment planning and patient case presentation.
• Experience managing front office operations or serving as a Dental Office Manager is preferred.
• Proficiency with Eaglesoft dental practice management software.
• Strong understanding of dental insurance verification, claims processing, and billing.

Responsibilities

• Manage patient check-ins/outs, treatment plans, and scheduling.
• Handle insurance claims, billing, and collections with precision.
• Coordinate patient treatment plans and maintain accurate records using EagleSoft.
• Lead front office operations and ensure a seamless patient and staff experience.
• Provide patient coordination, answering questions, and offering support with a warm, professional demeanor.

Skills

Dentrix

Open Dental

Other Dental Software

Eaglesoft

Insurance billing

Tools

Eaglesoft

Job description

Ridge Road Family Dentistry is seeking an Experienced Front Desk Manager to lead our busy Cleveland practice. You will oversee front desk operations, schedule coordination, and patient communications while ensuring a smooth daily workflow.

The ideal candidate has 4+ years in a private dental practice, fluent in treatment planning and patient presentation, and strong insurance billing knowledge. The role offers full-time hours and growth opportunities in a patient-centered setting.