Front Desk MA

Medi-Weightloss; Winston-Salem (NC); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Medi-Weightloss of Winston-Salem is hiring for a Front Desk/Medical Assistant to join a preventive medicine practice. You will greet patients, manage a multi-line phone system, verify insurance, and support clinical and administrative operations.

This role emphasizes patient service, teamwork, and accuracy in accounts receivable and inventory. Experience as a medical receptionist and familiarity with EMR systems are preferred; high school diploma required, associates a plus; hours Tue/Fri 6:00

Competenze

• High school diploma or GED required; associate or bachelor’s degree a plus.
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Mansioni

• Answer and route calls using a multi-line phone system.
• Conduct follow-up calls to patients and address concerns.
• Verify insurance information and assist with related processes.
• Greet patients and provide outstanding customer service.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager/physician.
• Participate in clinic marketing efforts to enhance profitability.

Conoscenze

Multitasking

Critical thinking

Interpersonal skills

Communication skills

Formazione

High school diploma or GED

Associate or bachelor’s degree

Strumenti

EMR systems

Descrizione del lavoro

Position: Front Desk/MA
Company: Medi-Weightloss of Winston-Salem

About Medi-Weightloss of Winston-Salem

Embark on a fulfilling journey with Medi-Weightloss in Winston-Salem a dynamic workplace dedicated to preventive medicine. Join our talented team and play a pivotal role in delivering exceptional patient care, contributing to improved quality of life. Make a difference and be part of The One That Works!

Why Join Us:

• Rewarding Environment: Enjoy a workplace that prioritizes preventive medicine and holistic well-being.
• Talented Team: Join a skilled and collaborative team committed to making a positive impact.
• Career Growth: Take advantage of opportunities for professional development and skill enhancement.

Key Responsibilities:

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Other Skills/Abilities:

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Qualifications:

• High school diploma or GED certificate.
• Associate or bachelor's degree (a plus).
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Join us and be part of The One That Works!

Working Hours:

Tuesday/Friday: 6:00 AM - 1:00 PM

Wednesday: 11:30 AM - 7:00 PM

*More hours to come!*

Salary:

Competitive, commensurate with experience.