Receptionist

Medi-Weightloss®; Winston-Salem (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Medi-Weightloss of Winston-Salem is seeking a friendly Front Desk/Receptionist to be the welcoming face of our preventive medicine clinic. You will answer calls, greet patients, verify insurance, and support the office team to ensure smooth daily operations.

Ideal candidates have a high school diploma, experience in medical reception, and familiarity with EMR systems, with strong communication and multitasking skills to maintain confidential, high-quality service.

Qualifications

• High school diploma or GED required.
• Associate or bachelor's degree preferred.
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Responsibilities

• Use a multi-line phone system to answer and route calls.
• Conduct follow-up calls to patients regarding progress and concerns.
• Verify insurance information and assist with related processes.
• Provide friendly, high-quality service and greet patients.
• Process accounts receivable transactions accurately.
• Monitor inventory of clinical and office supplies.
• Train staff on daily procedures as requested by management.
• Participate in clinic marketing efforts to support profitability.

Skills

Multitasking

Communication skills

Interpersonal skills

Confidentiality

Education

High school diploma or GED

Associate or Bachelor's degree (a plus)

Tools

EMR systems

Job description

Front Desk/Receptionist

Medi-Weightloss of Winston-Salem

Embark on a fulfilling journey with Medi-Weightloss in Winston-Salem, a dynamic workplace dedicated to preventive medicine. Join our talented team and play a pivotal role in delivering exceptional patient care, contributing to improved quality of life. Make a difference and be part of The One That Works!

Why Join Us

• Rewarding Environment: Enjoy a workplace that prioritizes preventive medicine and holistic well-being.
• Talented Team: Join a skilled and collaborative team committed to making a positive impact.
• Career Growth: Take advantage of opportunities for professional development and skill enhancement.

Key Responsibilities

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Other Skills/Abilities

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Qualifications

• High school diploma or GED certificate.
• Associate or bachelor's degree (a plus).
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Working Hours

Tuesdays and Fridays: 6:00 AM - 1:00 PM
Wednesdays: 11:30 AM - 7:00 PM
*More hours to come!*

Salary

Competitive, commensurate with experience.