Front Desk Leader & Growth Strategist

Rainmaker Hospitality; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical, dental, and vision insurance

Professional development opportunities

Positive and supportive work enviro n+

Job summary

Rainmaker Hospitality is seeking a Front Desk Supervisor to lead the front desk team, manage budget performance, and drive growth through strategic initiatives. You will mentor staff, monitor results, and implement process improvements to enhance guest experiences.

The ideal candidate brings strong leadership, exceptional communication, and customer service skills, with the ability to adapt to changing hospitality needs and support overall business success.

Qualifications

• Minimum 2 years in a supervisory role.
• Strong leadership and problem-solving skills.
• Excellent communication and customer service.
• Strong financial management skills.

Responsibilities

• Lead and train a team; set performance expectations.
• Oversee budget and financial performance; set goals.
• Develop growth strategies and improve processes.
• Monitor market trends and adapt to business needs.
• Communicate effectively with team and management.
• Perform other duties as assigned.

Skills

Team leadership

Problem-solving

Communication skills

Customer service

Adaptability

Financial management

Job description

Rainmaker Hospitality is seeking a Front Desk Supervisor to lead the front desk team, manage budget performance, and drive growth through strategic initiatives. You will mentor staff, monitor results, and implement process improvements to enhance guest experiences.

The ideal candidate brings strong leadership, exceptional communication, and customer service skills, with the ability to adapt to changing hospitality needs and support overall business success.