Front Desk Lead – Shelter Operations & Safety

Volunteers of America-Greater New York; New York (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

Volunteers of America–Greater New York is seeking a Front Desk Supervisor to coordinate the program operations during the assigned shift at Legacy Family Residence in Brooklyn. The role supports residents, enforces policies, and ensures safety and smooth front desk operations.

The position offers a full-time schedule with a comprehensive benefits package including health coverage, retirement, tuition reimbursement, and paid time off.

Qualifications

• High school diploma or GED preferred.
• One year of relevant experience working in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Responsibilities

• Directs all front desk staff activities to ensure adherence to policy and procedures.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance to residents as needed and supervise incident management system.
• Monitor building safety.
• Conduct rounds at residence as assigned.

Skills

Interpersonal skills

Basic computer knowledge

Education

High school diploma or GED

Job description

Volunteers of America–Greater New York is seeking a Front Desk Supervisor to coordinate the program operations during the assigned shift at Legacy Family Residence in Brooklyn. The role supports residents, enforces policies, and ensures safety and smooth front desk operations.

The position offers a full-time schedule with a comprehensive benefits package including health coverage, retirement, tuition reimbursement, and paid time off.