Front Desk Lead Manager – OEM (Overtime Eligible)

Aimbridge Hospitality LLC; Frisco (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Daily pay options

Medical, Dental, and Vision Coverage

401k Retirement Plan

Paid Time Off

Job summary

A prominent hospitality company is seeking a Front Desk Assistant Manager to lead the front desk team in providing exceptional guest experiences. Responsibilities include managing operations, training staff, and overseeing room revenue processes. Ideal candidates will have 3-5 years of hotel experience and strong leadership skills. This role offers comprehensive benefits including medical coverage, paid time off, and a 401k plan.

Qualifications

• Proven ability to deliver top-notch service to enhance guest experiences.
• Experience in supervising team members in a high-pressure environment.
• Knowledge of financial management and operational standards.

Responsibilities

• Ensure smooth front desk operations while delivering exceptional guest service.
• Lead, motivate, and coach front desk staff to achieve high service standards.
• Manage room revenue and handle guest concerns efficiently.

Skills

Customer service excellence

Problem-solving abilities

Leadership skills

Organizational skills

Education

2-year college degree with 3+ years related experience or 4-year degree with 1+ year related experience

3-5 years of progressive experience in hotel or related field

Job description

A prominent hospitality company is seeking a Front Desk Assistant Manager to lead the front desk team in providing exceptional guest experiences. Responsibilities include managing operations, training staff, and overseeing room revenue processes. Ideal candidates will have 3-5 years of hotel experience and strong leadership skills. This role offers comprehensive benefits including medical coverage, paid time off, and a 401k plan.