Front Desk Manager: Guest Experience Leader

Aimbridge Hospitality; El Segundo (CA); On-site; USD 59,904 - 73,216; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC in El Segundo, CA, is hiring a Front Desk Manager OEM to lead the front office and deliver standout guest experiences from check-in to check-out. You’ll supervise the front desk team, ensure warm, efficient service, and keep occupancy and revenue on track.

This overtime-eligible managerial role requires 5+ years in hospitality with supervisory experience, a 2-year college degree with related work, or a 4-year degree with some related experience; daily pay and broad

Qualifications

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Valid driver's license from the applicable state.

Responsibilities

• Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.

Skills

Guest Experience Extraordinaire

Front Desk Leader

Smooth Operator

Revenue & Communication Ace

Education

2 year college degree with 3+ years of related experience

4-year college degree with at least 1 year of related experience

5+ years of supervisory experience in hospitality

Tools

Windows OS

Spreadsheets

Word processing

Job description

Aimbridge Hospitality, LLC in El Segundo, CA, is hiring a Front Desk Manager OEM to lead the front office and deliver standout guest experiences from check-in to check-out. You’ll supervise the front desk team, ensure warm, efficient service, and keep occupancy and revenue on track.

This overtime-eligible managerial role requires 5+ years in hospitality with supervisory experience, a 2-year college degree with related work, or a 4-year degree with some related experience; daily pay and broad