Front Desk Assistant Manager OEM - Lead Guest Experience

Aimbridge Hospitality LLC; Carmel (IN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Paid Time Off

401k Retirement Plan

Employee Assistance Program

Job summary

Aimbridge Hospitality LLC in Carmel, Indiana, is looking for a Front Desk Assistant Manager to enhance guest experiences and lead the front desk team. You will ensure smooth front office operations while providing exceptional customer service.

This role requires a strong leader with a minimum of 3 years of relevant experience and the ability to handle high-pressure situations. Attractive benefits include daily pay, medical coverage, and a 401k retirement plan.

Qualifications

• 2 years of college with 3+ years of experience or a 4-year degree with at least 1 year of experience.
• 3-5 years of progressive experience in a hotel or related field, preferably supervisory.
• Ability to handle stressful situations while maintaining composure.

Responsibilities

• Deliver top-notch guest service with a smile.
• Motivate and lead the front desk team.
• Resolve guest issues calmly and efficiently.
• Manage room revenue and organization of the front desk.

Skills

Customer service

Problem-solving

Leadership

Organizational skills

Education

2-year college degree with 3+ years of related experience or a 4-year degree with at least 1 year of related experience

Job description

Aimbridge Hospitality LLC in Carmel, Indiana, is looking for a Front Desk Assistant Manager to enhance guest experiences and lead the front desk team. You will ensure smooth front office operations while providing exceptional customer service.

This role requires a strong leader with a minimum of 3 years of relevant experience and the ability to handle high-pressure situations. Attractive benefits include daily pay, medical coverage, and a 401k retirement plan.