Front Desk Lead – Guest Experience & Operations

Caesars Entertainment; Black Hawk (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Caesars Entertainment in Black Hawk, Colorado, is seeking a Lead Front Desk Clerk to oversee daily front desk operations and deliver friendly, accurate service to guests. You will support reservations, manage room inventory, and guide Front Desk Clerks to maintain high standards.

The role emphasizes strong communication, attention to detail, and operational leadership to ensure a seamless and welcoming guest experience.

Qualifications

• Oversee daily front desk operations and mentor staff.

Responsibilities

• Oversee daily front desk operations, guide Front Desk Clerks, and ensure accurate reservation activity.

Job description

Caesars Entertainment in Black Hawk, Colorado, is seeking a Lead Front Desk Clerk to oversee daily front desk operations and deliver friendly, accurate service to guests. You will support reservations, manage room inventory, and guide Front Desk Clerks to maintain high standards.

The role emphasizes strong communication, attention to detail, and operational leadership to ensure a seamless and welcoming guest experience.