Front Desk Lead & Admin Specialist

Altus Community Healthcare; Porter (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Altus Community Healthcare seeks a Front Desk / Administrative Assistant to manage patient registration, support front desk operations, and uphold patient experience. The role blends leadership with hands-on administrative duties to maintain compliance and smooth daily workflows.

You will greet patients, collect payments, enter demographic data, and coordinate with clinical and administrative teams to ensure efficient service and accurate records.

Qualifications

• High school diploma or equivalent required; healthcare experience preferred.
• 1-3 years of office experience in a healthcare setting preferred.
• Excellent communication with customers in person and over the phone.
• Understanding of basic medical terminology.

Responsibilities

• Greet patients and verify demographics; collect payments and enter data.
• Answer calls, manage emails, and maintain records.
• Support front desk staff and assist in training.
• Ensure HIPAA compliance and accurate charting.
• Maintain inventory and office supplies.

Skills

Customer service

Communication

HIPAA knowledge

Administrative skills

Attention to detail

Leadership support

Education

High school diploma or equivalent

1-3 years office experience in healthcare

Job description

Altus Community Healthcare seeks a Front Desk / Administrative Assistant to manage patient registration, support front desk operations, and uphold patient experience. The role blends leadership with hands-on administrative duties to maintain compliance and smooth daily workflows.

You will greet patients, collect payments, enter demographic data, and coordinate with clinical and administrative teams to ensure efficient service and accurate records.