Front Desk Lead

Scenthound Fort Worth Saginaw, TX; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Free food & snacks

Free uniforms

Paid time off

Career growth path to Management

Tips included

Job summary

Scenthound Fort Worth Saginaw, TX is seeking a Sales & Front Desk Associate to drive membership sales while delivering exceptional service to every dog-loving customer. You will be the first point of contact, educate clients on wellness services, and support daily operations.

The role emphasizes sales confidence, retail experience, and a passion for dogs. Training paths exist to advance toward Scenthound Manager and future leadership roles, with a team-driven, customer-first culture.

Qualifications

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation

Responsibilities

• Drive membership sales through health and wellness education
• Drive key performance indicators – average ticket price and rebook ratio – through memberships, service, add-ons and retail sales
• Answer phone calls, schedule customer appointments, manage customer profiles and records
• Perform other tasks and duties as assigned by the Scenter Manager

Skills

Sales experience

Customer service experience

Computer literacy

Dog health & wellness

Reliable transportation

Job description

Benefits:

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Paid time off

Perks and Benefits:

• Direct career growth path to Management positions and additional options
• Competitive hourly base pay, plus tips; sales bonuses
• Merit-based pay increases
• Paid Vacation
• Complimentary service membership

About the Position:

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation

Who We Are Looking For:

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

• Drive membership sales through health and wellness education
• Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
• add-ons, and retail sales
• Answer phone calls, schedule customer appointments, manage customer profiles and records
• Perform other tasks and duties as assigned by the Scenter Manager