Front Desk & Intake Assistant (Part-Time)

The Salvation Army USA Central Territory; Muscatine (IA); Sur place; USD 17 000 - 19 000; Temps partiel

Résumé du poste

The Salvation Army USA Central Territory in Muscatine, IA seeks a part-time receptionist (Mon–Fri, 8:30 AM – 2:30 PM) to greet clients, answer calls, and help the Social Service Department determine eligibility and set appointments with case workers.

Responsibilities include administrative clerical duties, directing visitors, and maintaining records for programs like food pantry. Must have a HS diploma and at least 1 year related experience; background checks and Safe from Harm training required.

Qualifications

• High School Diploma or GED with preferred secondary education.
• Minimum 1 year of related reception/telephone/data processing experience.
• Equivalent combination of education and experience considered.
• Ability to work with people from diverse backgrounds.

Responsabilités

• Greet all incoming clients/visitors in a friendly professional manner.
• Answer phone calls in a pleasant, courteous manner.
• Direct assistance calls and walk-in clients to appropriate programs or outside agencies.
• Perform general administrative clerical duties (filing, scanning, photocopying).
• Provide Pathway of Hope information to clients seeking assistance.
• Assist with mailings and projects and maintain program records.

Connaissances

Patience and respect

Strong communication

Multicultural sensitivity

Data entry / clerical

Formation

High School Diploma/GED

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Access

Description du poste

The Salvation Army USA Central Territory in Muscatine, IA seeks a part-time receptionist (Mon–Fri, 8:30 AM – 2:30 PM) to greet clients, answer calls, and help the Social Service Department determine eligibility and set appointments with case workers.

Responsibilities include administrative clerical duties, directing visitors, and maintaining records for programs like food pantry. Must have a HS diploma and at least 1 year related experience; background checks and Safe from Harm training required.