Front Desk & Pantry Support Specialist

KrocQuincy; Springfield (IL); Hybrid; USD 29,191,000 - 35,030,000; Part time

Job summary

The Salvation Army is seeking a part-time Receptionist to be the first point of contact for clients, visitors, donors, volunteers, and staff at the Corps in Springfield, IL. The role focuses on professional customer service, front desk operations, greeting guests, answering calls, and providing administrative support.

Ideal candidates have 2+ years in a receptionist or front desk role, excellent communication skills, and the ability to multi-task in a mission-driven environment focused on

Qualifications

• High School Diploma or equivalent.
• Two years plus receptionist/front desk experience preferred.
• Strong communication and interpersonal skills.
• Ability to multi-task and maintain confidentiality.

Responsibilities

• Provide administrative support to the Corps Officer(s) and front desk/food pantry operations.
• Warmly greet and direct guests and callers; manage phone lines.
• Receive donations and distribute to the appropriate department.
• Assist with Food Pantry management and distribution.
• Maintain calendars and pantry database; assist with reporting.
• Train and schedule front desk and pantry volunteers; foster a positive environment.

Skills

Customer Service

Front Desk

Administrative Support

MS Office

Phone Etiquette

Data Entry

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The Salvation Army is seeking a part-time Receptionist to be the first point of contact for clients, visitors, donors, volunteers, and staff at the Corps in Springfield, IL. The role focuses on professional customer service, front desk operations, greeting guests, answering calls, and providing administrative support.

Ideal candidates have 2+ years in a receptionist or front desk role, excellent communication skills, and the ability to multi-task in a mission-driven environment focused on