Front Desk & Insurance Verification Specialist

iCare Health Solutions; Fort Lauderdale (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bilingual English/Spanish

Job summary

VSP Vision is seeking a front desk professional in Fort Lauderdale, FL to provide courteous patient check-in/out, verify insurance, collect co-pays, and manage EMR documentation. The role supports multiple front desk tasks, including handling calls and referrals, with potential cross-training in related positions.

The ideal candidate has 1–2 years in customer service, strong communication skills, and proficiency with EMR and Outlook; bilingual in English/Spanish is a plus.

Qualifications

• 1–2 years of customer service experience.
• Ability to handle multiple tasks in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Experience navigating Electronic Medical Records and Outlook.

Responsibilities

• Handle front desk check-in and check-out for patients and guests.
• Verify insurance benefits and obtain required authorizations/referrals.
• Collect co-pays and post charges; maintain accurate patient information.
• Answer phones and direct inquiries; cross-train to other front desk roles.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Tools

Outlook

EMR system

Job description

VSP Vision is seeking a front desk professional in Fort Lauderdale, FL to provide courteous patient check-in/out, verify insurance, collect co-pays, and manage EMR documentation. The role supports multiple front desk tasks, including handling calls and referrals, with potential cross-training in related positions.

The ideal candidate has 1–2 years in customer service, strong communication skills, and proficiency with EMR and Outlook; bilingual in English/Spanish is a plus.