Front Desk Insurance Verification

Compass Dental; Keller (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Training & development

Job summary

Compass Dental in Fort Worth, TX is seeking a friendly Front Desk / Insurance Verification Specialist to warmly greet patients, verify insurance eligibility, and schedule appointments using our practice management software.

You will collect co-pays, enter patient data, and clearly communicate coverage details to patients and staff, delivering excellent service in a fast-paced dental office environment.

Qualifications

• Prior dental or medical front desk experience required.
• Experience with dental insurance verification and benefit coordination.
• Familiarity with dental practice management software OpenDental.

Responsibilities

• Greet and check in patients, ensuring a warm and professional front desk experience
• Verify dental insurance eligibility and benefits prior to patient appointments
• Schedule, confirm, and manage patient appointments using dental practice management software
• Collect co-pays, process payments, and manage patient billing inquiries
• Accurately enter and maintain patient demographic and insurance information in the system
• Communicate insurance coverage details clearly to patients and clinical staff
• Answer multi-line phones and respond to patient inquiries in a timely, courteous manner

Skills

Customer service

Attention to detail

Multitasking

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

OpenDental

Job description

Benefits:

• Flexible schedule
• Training & development

About the Role:

Compass Dental in Fort Worth, TX is looking for a friendly and detail-oriented Front Desk / Insurance Verification Specialist to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your organizational skills and customer service shine every single day.

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Verify dental insurance eligibility and benefits prior to patient appointments
• Schedule, confirm, and manage patient appointments using dental practice management software
• Collect co-pays, process payments, and manage patient billing inquiries
• Accurately enter and maintain patient demographic and insurance information in the system
• Communicate insurance coverage details clearly to patients and clinical staff
• Answer multi-line phones and respond to patient inquiries in a timely, courteous manner

Requirements:

• Prior dental or medical front desk experience is needed
• Experience with dental insurance verification and benefit coordination
• Familiarity with dental practice management software (OpenDental)
• Strong attention to detail and ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Professional, patient-centered attitude with a positive demeanor
• High school diploma or equivalent required

About Us:

Compass Dental is a trusted dental care provider serving the Fort Worth, TX community with a commitment to high-quality, compassionate patient care. Our patients love us for our friendly atmosphere and dedication to making every visit comfortable and stress-free. We pride ourselves on building a supportive team environment where employees feel valued and have the opportunity to grow their careers in dentistry.