Front Desk at Dental Office

TUSK DENTAL SPECIALISTS PC; Falls Church (VA); On-site; USD 48,712,000 - 60,174,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

TUSK DENTAL SPECIALISTS PC in Falls Church, VA is seeking a friendly Front Desk Receptionist to welcome patients and support daily operations in a fast-paced dental practice.

You will greet patients, schedule and confirm appointments, handle calls, verify insurance, and maintain patient records, collaborating with clinical staff to ensure smooth workflow and accurate billing.

Qualifications

• Excellent communication and interpersonal skills with a patient-first attitude.
• Strong organizational skills and ability to multitask in a busy office environment.
• Proficiency in Microsoft Office and general computer skills.
• High school diploma or equivalent required; additional healthcare administration education a plus.
• Prior experience in a dental or medical front desk/receptionist role preferred.
• Preferable to be familiar with dental practice management software Ortho2.
• Preferable to have Knowledge of dental insurance verification and billing processes.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Answer incoming calls, respond to inquiries, and direct patients to appropriate staff.
• Verify dental insurance benefits and process claims and co-payments.
• Maintain accurate patient records and update demographic and insurance information.
• Coordinate with clinical staff to ensure smooth patient flow throughout the office.
• Handle billing, invoicing, and end-of-day reconciliation tasks.

Skills

Communication

Organization

Multitasking

Patient-first

Education

High school diploma or equivalent

Healthcare admin education (a plus)

Tools

Microsoft Office

Job description

Benefits:

401(k)

Employee discounts

Health insurance

Paid time off

About the Role:

TUSK DENTAL SPECIALISTS PC in Falls Church, VA is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our dental practice. If you thrive in a fast-paced healthcare environment and love helping patients feel at ease, this is the perfect opportunity for you!

Responsibilities:

Greet and check in patients in a warm, professional manner

Schedule, confirm, and manage patient appointments using dental practice management software

Answer incoming calls, respond to inquiries, and direct patients to appropriate staff

Verify dental insurance benefits and process claims and co-payments

Maintain accurate patient records and update demographic and insurance information

Coordinate with clinical staff to ensure smooth patient flow throughout the office

Handle billing, invoicing, and end-of-day reconciliation tasks

Requirements:

Excellent communication and interpersonal skills with a patient-first attitude

Strong organizational skills and ability to multitask in a busy office environment

Proficiency in Microsoft Office and general computer skills

High school diploma or equivalent required; additional healthcare administration education a plus

Prior experience in a dental or medical front desk/receptionist role preferred

Preferable to be familiar with dental practice management software Ortho2

Preferable to have Knowledge of dental insurance verification and billing processes

About Us:

TUSK DENTAL SPECIALISTS PC is a trusted Orthodontic practice serving the Falls Church, VA community with a commitment to exceptional patient care and clinical excellence. Our patients love us for our compassionate approach and state-of-the-art treatments, and our team members thrive in a supportive, collaborative work environment. Join us and be part of a practice that truly makes a difference in the smiles and lives of our community!