Front Desk/ Insurance Verification

Compass Dental; Fort Worth (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Training & development

Job summary

Compass Dental in Fort Worth, TX is seeking a friendly Front Desk / Insurance Verification Specialist to greet patients, verify eligibility, schedule appointments, collect co-pays, and handle billing with a patient-centered approach.

You will use OpenDental practice management software, maintain accurate patient demographics, and communicate insurance details clearly to patients and clinical staff while answering multi-line calls in a fast-paced environment.

Qualifications

• Prior dental or medical front desk experience.
• Experience with dental insurance verification and benefit coordination.
• Familiarity with OpenDental practice management software.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring a warm and professional front desk experience.
• Verify dental insurance eligibility and benefits prior to patient appointments.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Collect co-pays, process payments, and manage patient billing inquiries.
• Accurately enter and maintain patient demographic and insurance information in the system.
• Communicate insurance coverage details clearly to patients and clinical staff.
• Answer multi-line phones and respond to patient inquiries in a timely, courteous manner.

Skills

Front desk experience

Customer service

Multi-tasking

Communication

Education

High school diploma or equivalent

Tools

OpenDental

Job description

Benefits:

• Flexible schedule
• Training & development

About the Role:

Compass Dental in Fort Worth, TX is looking for a friendly and detail-oriented Front Desk / Insurance Verification Specialist to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your organizational skills and customer service shine every single day.

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Verify dental insurance eligibility and benefits prior to patient appointments
• Schedule, confirm, and manage patient appointments using dental practice management software
• Collect co-pays, process payments, and manage patient billing inquiries
• Accurately enter and maintain patient demographic and insurance information in the system
• Communicate insurance coverage details clearly to patients and clinical staff
• Answer multi-line phones and respond to patient inquiries in a timely, courteous manner

Requirements:

• Prior dental or medical front desk experience is needed
• Experience with dental insurance verification and benefit coordination
• Familiarity with dental practice management software (OpenDental)
• Strong attention to detail and ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Professional, patient-centered attitude with a positive demeanor
• High school diploma or equivalent required

About Us:

Compass Dental is a trusted dental care provider serving the Fort Worth, TX community with a commitment to high-quality, compassionate patient care. Our patients love us for our friendly atmosphere and dedication to making every visit comfortable and stress-free. We pride ourselves on building a supportive team environment where employees feel valued and have the opportunity to grow their careers in dentistry.