Front Desk & Insurance Support Specialist (Bilingual)

Spencer Oliver - State Farm Agent; Anaheim (CA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus program

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Spencer Oliver - State Farm Agent is seeking a Receptionist Team Member to join a growing agency dedicated to providing excellent service. The ideal candidate will be highly organized, friendly, and capable of handling customer inquiries and scheduling with care.

Join a supportive office that values teamwork, training, and career development. The role offers a flexible schedule, opportunities for advancement, and a pathway to future growth within the State Farm network.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Sales experience or ability to engage customers.
• Basic computer skills and CRM familiarity.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversation aptitude

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Spencer Oliver - State Farm Agent is seeking a Receptionist Team Member to join a growing agency dedicated to providing excellent service. The ideal candidate will be highly organized, friendly, and capable of handling customer inquiries and scheduling with care.

Join a supportive office that values teamwork, training, and career development. The role offers a flexible schedule, opportunities for advancement, and a pathway to future growth within the State Farm network.