Receptionist - State Farm Agent Team Member

Elizabeth Cavallin Rushefski - State Farm Agent; Old Forge (Lackawanna County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Hiring bonus

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Elizabeth Cavallin Rushefski - State Farm Agent, located in Old Forge, PA, is seeking a highly organized and detail-oriented Receptionist to join our team. Your primary responsibilities will include greeting clients, managing appointments, and providing exceptional customer service while supporting sales efforts.

The ideal candidate will have experience in customer service and strong communication skills, with a preference for bilingual candidates in Spanish. This position offers competitive pay and opportunities for advancement within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet clients warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Organizational skills

Customer service

Communication skills

Sales engagement

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Competitive pay
• Hiring bonus
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish

ROLE DESCRIPTION

Elizabeth Cavallin Rushefski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred