Bilingual Receptionist & Front Desk — Growth Path

Omar Juarbe - State Farm Agent; Hackensack (NJ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Omar Juarbe - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. You will greet customers, manage scheduling, and handle inquiries while supporting the insurance team with daily administrative tasks.

We value bilingual Spanish capabilities, strong communication, and a proactive attitude to help clients protect what matters most. This role offers growth opportunities within a supportive, high-performing agency environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish REQUIRED.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Omar Juarbe - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. You will greet customers, manage scheduling, and handle inquiries while supporting the insurance team with daily administrative tasks.

We value bilingual Spanish capabilities, strong communication, and a proactive attitude to help clients protect what matters most. This role offers growth opportunities within a supportive, high-performing agency environment.