Front Desk & HR Operations Specialist

Allied Fire Protection; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Allied Fire Protection in Austin, TX is seeking a Receptionist to manage front desk operations with a focus on confidentiality, professionalism, and courteous interaction with visitors and staff.

The role covers HR event support, timekeeping, mail and package handling, phone system management, and broad administrative duties across departments. A high school diploma and receptionist/administrative experience are required, with proficiency in Microsoft Office.

Qualifications

• High school diploma is required.
• Receptionist or administrative assistant experience is required.
• Strong written and verbal communication skills.
• Detail oriented with excellent organization.
• Proficient with Microsoft Office and office equipment.

Responsibilities

• Uphold confidentiality of sensitive information at the front desk.
• Greet visitors professionally; interact courteously with staff and managers.
• Support HR event preparation and employee engagement activities.
• Maintain a well-organized front desk and ensure it opens by 8:00 AM daily.
• Process timecards and report discrepancies to HR.
• Handle mail, packages, and deliveries; direct to appropriate departments.
• Operate the phone system and route calls accurately.
• Provide general HR administrative support across departments.

Skills

Excellent communication

Attention to detail

Organizational skills

Microsoft Office Suite

Verbal communication

Prioritization

Education

High school diploma

Tools

Microsoft Office Suite

Computer Ease

Other company software

Job description

Allied Fire Protection in Austin, TX is seeking a Receptionist to manage front desk operations with a focus on confidentiality, professionalism, and courteous interaction with visitors and staff.

The role covers HR event support, timekeeping, mail and package handling, phone system management, and broad administrative duties across departments. A high school diploma and receptionist/administrative experience are required, with proficiency in Microsoft Office.