Front Desk Housing Assistant I

Bremerton Housing Authority; Washington (District of Columbia); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Union position represented

Job summary

Bremerton Housing Authority is seeking a Housing Assistant I to provide front desk customer service and clerical support for the housing staff. The role involves reviewing documents for completeness, assisting with data entry in YARDI, and maintaining accurate records of interactions with clients and visitors.

The position is on-site, full-time, and falls under a Union represented job. Starting hourly rate is $24.57 with a full range up to $39.52 per hour.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service experience with face-to-face interaction.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Greet and assist customers at the reception desk.
• Answer and direct calls or take messages.
• Audit documents for accuracy and completeness in RentCafe; assist Housing Assistant II with data entry into YARDI.
• Maintain records of inquiries, complaints, and actions taken; run reports.

Skills

Customer service

Front desk

Clerical tasks

Data entry

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Bremerton Housing Authority is seeking a Housing Assistant I to provide front desk customer service and clerical support for the housing staff. The role involves reviewing documents for completeness, assisting with data entry in YARDI, and maintaining accurate records of interactions with clients and visitors.

The position is on-site, full-time, and falls under a Union represented job. Starting hourly rate is $24.57 with a full range up to $39.52 per hour.