Front Desk Host: Guest Care & Scheduling Specialist

*Floyds 99 Barbershop - Park Ridge; Park Ridge (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (full-time)

Relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Park Ridge, IL is hiring a full-time Front Desk Host to support smooth retail operations and customer service. You will greet customers, answer phones, schedule appointments, provide pricing, and upsell services or products when appropriate.

The role emphasizes teamwork, confidentiality, and a flexible schedule, including evenings and weekends, with health benefits for full-time staff and opportunities for growth.

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Excellent verbal and in-person communication.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls and greet customers.
• Schedule appointments and manage messages for staff.
• Provide pricing information and upsell treatments or products when possible.
• Maintain a positive, seamless retail environment and assist with general cleaning duties.

Skills

Customer service

Phone support

Team player

Attention to detail

Flexible schedule

Job description

Floyd's 99 Barbershop in Park Ridge, IL is hiring a full-time Front Desk Host to support smooth retail operations and customer service. You will greet customers, answer phones, schedule appointments, provide pricing, and upsell services or products when appropriate.

The role emphasizes teamwork, confidentiality, and a flexible schedule, including evenings and weekends, with health benefits for full-time staff and opportunities for growth.