Front Desk Host & Community Concierge

Associated Asset Management (AAM), LLC; Broken Arrow (OK); On-site; USD 28,000 - 40,000; Full time

Job summary

Kensington Ridge is a luxury active adult community seeking a Front Desk/Receptionist to greet residents and guests, answer phones, and support administrative tasks. The role emphasizes exceptional customer service, clear communication, and ability to coordinate with the on-site team.

Responsibilities include managing the front desk, assisting with events, and handling inquiries while maintaining a welcoming atmosphere and orderly operations.

Qualifications

• Excellent customer service and communication skills.
• Ability to offer support to administrative staff with ever-changing needs.
• Ability to elicit information from callers and visitors in a professional manner.
• Ability to handle multiple tasks, establish priorities and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to operate efficiently in a high-volume environment.
• Proficient with MS Office (Excel, Word, Outlook) and e-mail systems.

Responsibilities

• Provides direct receptionist support to on-site needs with high-quality customer service to callers, visitors, and vendors.
• Partners with Administrative Support and On-site Community Manager to manage front reception and inbound calls, and assist with administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets visitors/homeowners and assesses immediate needs.
• Assists with events and pool-related tasks as needed.
• Sets up for events, including moving tables, chairs, and stage assembly.
• Schedules may change to meet property requirements.
• Performs other related duties as directed.

Skills

Customer service

Communication

MS Office

Organization

Multitasking

Teamwork

Education

High School or better

Tools

MS Office

Job description

Kensington Ridge is a luxury active adult community seeking a Front Desk/Receptionist to greet residents and guests, answer phones, and support administrative tasks. The role emphasizes exceptional customer service, clear communication, and ability to coordinate with the on-site team.

Responsibilities include managing the front desk, assisting with events, and handling inquiries while maintaining a welcoming atmosphere and orderly operations.