Front Desk Concierge & Community Ambassador

Integrated Real Estate Group; Lubbock (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PTO

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability

Critical Illness Coverage

Legal Protection

Education Assistance

Referral Programs

Rent Discount

Wage Access

Job summary

Integrated Real Estate Group seeks a courteous Concierge to manage front desk operations, greet visitors, route calls, handle mail, and support residents and families. The role emphasizes professional representation of the community and timely referrals to sales and marketing teams.

The ideal candidate has at least one year of related experience, basic typing and Windows skills, and a High School diploma or GED. This is a full-time on-site position with comprehensive benefits.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Minimum of one year of related experience or training; or equivalent combinations of education and experience.
• Skills: Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.

Responsibilities

• Greet visitors and manage front desk sign-in with a professional demeanor.
• Direct calls and route to staff; maintain emergency contact logs.
• Handle mail, packages, and distribute to residents.
• Assist with resident statements and accounts payable coding.
• Support event reservations and community programs.
• Order office supplies and maintain rosters.
• Respond to resident emergencies per protocols.
• Provide community tours when needed.
• Perform general clerical tasks and training compliance.

Skills

Basic typing

Windows proficiency

Word processing

Education

High School Diploma or GED

Job description

Integrated Real Estate Group seeks a courteous Concierge to manage front desk operations, greet visitors, route calls, handle mail, and support residents and families. The role emphasizes professional representation of the community and timely referrals to sales and marketing teams.

The ideal candidate has at least one year of related experience, basic typing and Windows skills, and a High School diploma or GED. This is a full-time on-site position with comprehensive benefits.