Front Desk Host

*Floyds 99 Barbershop - Chicago - Wrigley; Chicago (IL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits for full-time

Relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Chicago, IL seeks a full-time Front Desk Host who enjoys talking to people and helping keep our busy shop running smoothly. You will greet guests, answer calls, schedule services, and share pricing details in a welcoming, fast-paced setting.

This role offers competitive pay of $16.25/hour plus benefits and growth opportunities at our Wrigley-area location, with weekends/evenings valued to meet client needs.

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answer phone calls, schedule appointments, and take messages for staff.
• Discuss services with customers and provide pricing information.
• Generate quotes, estimate wait times, and assist with general shop cleaning.
• Upsell treatments or products where possible to enhance the guest experience.

Skills

Customer service experience

Communication skills

Team collaboration

Organizational skills

Attention to detail

Confidentiality

Flexible schedule

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Chicago, IL barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $16.25/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

Floyd's 99 Barbershop in Wrigley is where the heart of Chicago meets fresh style and unbeatable energy. Nestled just blocks from the iconic Wrigley Field, our shop is surrounded by historic neighborhoods, local hotspots, and endless entertainment options, making it the perfect place to work hard and enjoy the city vibe. We're all about bringing unique, custom cuts to life in a relaxed, fun environment that clients and stylists alike love. Whether you're perfecting a classic style or getting creative with something new, our team is here to support and elevate each other-no egos, just a strong sense of community and passion for the craft. If you're looking for a place to grow, collaborate, and make an impact in a dynamic, high-energy environment, Floyd's 99 Barbershop in Wrigley is where you need to be!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent.