Full-Time Front Desk Host: High-Energy Customer Service

*Floyds 99 Barbershop - Chicago - Wrigley; Chicago (IL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits for full-time

Relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Chicago, IL seeks a full-time Front Desk Host who enjoys talking to people and helping keep our busy shop running smoothly. You will greet guests, answer calls, schedule services, and share pricing details in a welcoming, fast-paced setting.

This role offers competitive pay of $16.25/hour plus benefits and growth opportunities at our Wrigley-area location, with weekends/evenings valued to meet client needs.

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answer phone calls, schedule appointments, and take messages for staff.
• Discuss services with customers and provide pricing information.
• Generate quotes, estimate wait times, and assist with general shop cleaning.
• Upsell treatments or products where possible to enhance the guest experience.

Skills

Customer service experience

Communication skills

Team collaboration

Organizational skills

Attention to detail

Confidentiality

Flexible schedule

Job description

Floyd's 99 Barbershop in Chicago, IL seeks a full-time Front Desk Host who enjoys talking to people and helping keep our busy shop running smoothly. You will greet guests, answer calls, schedule services, and share pricing details in a welcoming, fast-paced setting.

This role offers competitive pay of $16.25/hour plus benefits and growth opportunities at our Wrigley-area location, with weekends/evenings valued to meet client needs.