Front Desk Hospitality Pro — Gym Member Concierge

Fitness Connection; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Fitness Connection in Houston, TX is seeking a Front Desk Hospitality teammate to welcome Members and Guests, manage check-ins, answer calls, and support club services. You will promote products in ProShop, handle registrations, and maintain a positive, energetic environment.

This part-time role requires strong English communication and a customer-first mindset. You will participate in EPIC Training to learn the membership system, product knowledge, and club operations, contributing to an

Qualifications

• Previous experience in Hospitality/Customer Service preferred.
• Must be able to understand and follow verbal and written instructions and effectively communicate.
• Teammate must have excellent verbal and written English language communication skills.

Responsibilities

• Greet members/guests with EPIC hospitality and farewell.
• Check-in members using proper procedures; register guests.
• Answer phones with Fitness Connection verbiage; route inquiries.
• Promote and sell drinks, bars, supplements, and merchandise in ProShop.
• Stock and organize retail items; assist with other duties as needed.
• Complete member check-ins and assist with account inquiries.
• Maintain clean, organized front desk and entryway; report incidents.

Skills

Hospitality experience

Customer Service

English communication

Education

High School Diploma/GED

Tools

POS System

Job description

Fitness Connection in Houston, TX is seeking a Front Desk Hospitality teammate to welcome Members and Guests, manage check-ins, answer calls, and support club services. You will promote products in ProShop, handle registrations, and maintain a positive, energetic environment.

This part-time role requires strong English communication and a customer-first mindset. You will participate in EPIC Training to learn the membership system, product knowledge, and club operations, contributing to an