Front Desk Concierge — Fitness Club

Fitness Connection; Carrollton (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Fitness Connection is hiring for a Front Desk Hospitality role at our Carrollton gym. You will welcome members and guests, check them in, handle registrations, and route inquiries to the right consultants, while maintaining a friendly, EPIC-first environment.

The position also involves pro shop duties, product promotions, and supporting club services. The role requires strong communication, physical endurance, and the ability to work in a fast-paced fitness club setting.

Qualifications

• High School Diploma/GED preferred.
• Experience in Hospitality/Customer Service preferred.
• Ability to understand and follow verbal and written instructions.
• Ability to interpret contracts and pricing.
• Strong English verbal and written communication.
• Ability to lift up to 50 pounds.
• Move quickly between work areas as needed.

Responsibilities

• Greet members with EPIC greetings and farewells.
• Check members into the gym using proper procedures.
• Register guests into the gym according to procedures.
• Answer phone with Fitness Connection verbiage.
• Direct inquiries to the appropriate Fitness Consultant.
• Serve as main contact hub for members, guests and teammates.
• Promote drinks, bars, supplements and merchandise in ProShop.
• Meet and exceed pro shop daily/monthly goals.
• Maintain ProShop area and handle POS and money.
• Perform opening and closing duties; keep areas clean.
• Support teammates to achieve goals.

Skills

Hospitality

Customer Service

Communication

English Proficiency

Physical Stamina

Education

High School Diploma/GED

Tools

POS systems

Job description

Fitness Connection is hiring for a Front Desk Hospitality role at our Carrollton gym. You will welcome members and guests, check them in, handle registrations, and route inquiries to the right consultants, while maintaining a friendly, EPIC-first environment.

The position also involves pro shop duties, product promotions, and supporting club services. The role requires strong communication, physical endurance, and the ability to work in a fast-paced fitness club setting.