Front Desk Hospitality Pro: Guest Experience

Fitness Connection; Webster (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Fitness Connection is seeking a Front Desk Hospitality teammate in Webster, TX. The role focuses on delivering EPIC greetings, efficient check-ins, guest registrations, and responsive phone communication to create a welcoming club experience.

The position emphasizes friendly member interactions, coordination with Fitness Consultants, and supporting general front desk operations. Prior hospitality or customer service experience is preferred; a High School diploma is recommended.

Qualifications

• High School Diploma or GED preferred.
• Experience in hospitality/customer service is a plus.
• Must communicate clearly in English, both written and spoken.

Responsibilities

• Greet members and guests with EPIC greetings and farewells.
• Check members in using proper procedures; register guests.
• Answer phones with Fitness Connection verbiage; route inquiries to the right team.
• Direct guests to the appropriate Fitness Consultant and staff contact hub.
• Maintain front desk area and assist with opening/closing duties as needed.

Skills

Hospitality

Customer Service

English Proficiency

Team Player

Education

High School Diploma/GED

Tools

POS System

Job description

Fitness Connection is seeking a Front Desk Hospitality teammate in Webster, TX. The role focuses on delivering EPIC greetings, efficient check-ins, guest registrations, and responsive phone communication to create a welcoming club experience.

The position emphasizes friendly member interactions, coordination with Fitness Consultants, and supporting general front desk operations. Prior hospitality or customer service experience is preferred; a High School diploma is recommended.