Epic Guest Experience Host — Gym Front Desk

Fitness-Connection; Webster (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

EPIC Training Program

Job summary

Fitness Connection is hiring for our Front Desk Hospitality team in Texas. As a Front Desk teammate, you will directly impact the experience of our Club Members and Guests daily with EPIC energy and outstanding service.

Responsibilities include check-ins, guest registrations, answering calls, guiding inquiries to Fitness Consultants, maintaining a neat front desk, and supporting ProShop operations. Successful completion of EPIC Training is expected to enhance product knowledge and member service.

Qualifications

• High school diploma or GED preferred.
• Strong verbal and written English communication skills.
• Prior hospitality or customer service experience preferred.
• Must be able to understand and follow instructions and work in a team.

Responsibilities

• Greet all members and guests with EPIC energy and check them in using proper procedures.
• Register guests and route inquiries to the appropriate Fitness Consultant.
• Answer telephones promptly with professional Fitness Connection verbiage.
• Assist with directing members to the correct resources and staff.
• Maintain a clean, organized front desk and perform opening/closing duties as needed.
• Assist ProShop with stocking, selling drinks, snacks, supplements and gear.

Skills

Customer service

Hospitality

English communication

POS & cash handling

Teamwork

Education

High School Diploma/GED

Tools

Point of Sale (POS)

Retail software

Job description

Fitness Connection is hiring for our Front Desk Hospitality team in Texas. As a Front Desk teammate, you will directly impact the experience of our Club Members and Guests daily with EPIC energy and outstanding service.

Responsibilities include check-ins, guest registrations, answering calls, guiding inquiries to Fitness Consultants, maintaining a neat front desk, and supporting ProShop operations. Successful completion of EPIC Training is expected to enhance product knowledge and member service.