Front Desk Guest Services Specialist (Flexible Hours)

Guru Hospitality; Knoxville (TN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Flexible work hours

Excellent benefits package

Opportunities for career growth and 内n

Job summary

Guru Hospitality seeks a front desk associate in Knoxville, TN to warmly welcome guests and manage check-in and check-out procedures while delivering friendly service. The role emphasizes clear communication and a strong focus on guest satisfaction in a busy hotel lobby.

You will handle guest inquiries, reservations and special requests, maintaining a professional, welcoming reception. Training provided; opportunities for growth within the hotel group are available.

Qualifications

• No prior experience required; we are hiring now.
• Strong communication and customer service skills preferred.

Responsibilities

• Welcome and assist guests with check-in and check-out.
• Provide exceptional customer service to guests.
• Handle guest inquiries, reservations, and requests.
• Maintain a professional front desk atmosphere.
• Support the hotel's goals of service excellence and profitability.

Skills

Excellent communication

Customer service

Job description

Guru Hospitality seeks a front desk associate in Knoxville, TN to warmly welcome guests and manage check-in and check-out procedures while delivering friendly service. The role emphasizes clear communication and a strong focus on guest satisfaction in a busy hotel lobby.

You will handle guest inquiries, reservations and special requests, maintaining a professional, welcoming reception. Training provided; opportunities for growth within the hotel group are available.